Services

Insights, measurement & evaluation

Rich on data. Starving for actionable insight.

Most organisations already collect plenty of data. The challenge is knowing what to measure, which data points matter together and what the findings should change. I help organisations make sense of the information they have and turn it into better decisions.

Annsi Krol by a window, thinking through a question during a working session

Start with the decision, not the dashboard

Before deciding what to collect, we need to know what the organisation is trying to understand, which decision the evidence should support and what could change as a result.

What do we need to decide?

What do we need to learn?

What will we do differently?

Make sense of what already exists

Research, reporting, feedback and performance data often live in separate places. I help connect the sources, test what the evidence can honestly tell us and identify the context or human signals that are missing.

Signals
Context
Decisions

Insight and measurement strategy

Analysis, evaluation and decision support

Connecting quantitative and qualitative evidence

Research and data briefs

Requirements for measurement and reporting partners

Are you measuring where relevance is moving?

Traditional metrics still matter, but they no longer show the whole picture. As discovery changes, organisations also need to understand whether they are visible, accurately represented and relevant in the places where people now ask questions and form opinions.

Visibility in AI-generated answers

Accuracy and consistency of brand representation

The sources and signals shaping that representation

Connecting GEO indicators to communication and business objectives

It is not about more reports. It is about better decisions.

Information becomes valuable when we understand what it means in context and what should happen next.

Bring one question

Bring a dashboard, report, evaluation plan or decision you are unsure about. We will look at what the information can honestly tell you and what may still be missing.